The Modern Inbox: Email Etiquette for 2026
Rise Micro lesson
Audience: Teachers and other office roles
Responsibilities:Develop a Micro lesson teaching updated Email Etiquette skills for the modern employee in 2026
Problem Solved: I noticed that many emails that were being sent in my workplace were way too vague, lacked clear action items, and skipped basic etiquette. It caused a lot of unnecessary back and forth and slowed down work.
Solution: To fix this, I built a Rise 360 course that’s actually relevant for how we work today. I built in practical advice from the AI- to teach ideas like AI-scannability and the BLUF (Bottom Line Up Front) rule. By giving the team a unified system and action-oriented subject lines, I helped everyone cut through the noise so we could spend less time triaging emails and more time getting things done.
Strategies: Sorting Activity, Card Sort, Multiple Choice Quiz
Tool: Articulate Rise, Mighty Plugin
Incorporating Articulate Storyline Microlesson on Email Subject Lines
Focus on Subject Lines
I also created a Articulate Storyline Lesson as a part of this Email Micro Lesson Series.
Project Overview
This project includes several elements, including Anatomy of a Scannable Email, The "Reply All" Sorting Activity, and a branching scenario with a real-world application as they navigate a high-stress deadline.
Process
I spent time fine-tuning the organization of the course. It needed to be professional but sucinct. I removed the "fluff" and ensured every block was mobile-optimized, mirroring the very behavior I was teaching: respect for the recipient's time.
The course made a positive impact on the team and solved a modern problem that many have not addressed yet. After the rollout, I noticed a visible shift in internal threads with subject lines and action items becoming clearer.
I chose to do a Sorting Activity for naming conventions because "naming hygiene" is the #1 way to improve AI searchability in a corporate database, and I used Mighty Blocks extension to build out multiple-choice quetions.
